CRM (Customer Relationship Management)
CalendarOne CRM (Customer Relationship Management) solution is a total and integrated CRM system for various industries. It encompasses some domain processes that are useful for service-based industries. It automates, manages and integrates the various business operations processes from front to back office. For example, for an organization involves in training or events services, the solution integrates and automate critical processes from the course & events scheduling to customers' registration, invoice generation and tracking, quick attendance taking via scanner or mobile apps, alerts and a reminder to participants and various report statistics. In addition, it includes sales and marketing functions to conduct campaign, capture and track sales activities and leads.
CalendarOne CRM solution comprises of the following integrated functional modules:
Online Customer & Supplier Portal
Front-Line
Operation
Customer Management
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Registration & Enrollment Processing
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Customer Profile
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Customer Transactions
Transaction Management
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Quotation, Invoice, Payment, Delivery & Receipt Processing
Communications Management
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Email & SMS Alerts & Notifications
Mobile Apps
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Customer Profile
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Transactions Records
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Information / Materials
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News & Announcement
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Push Notification
Back Office Administration
Product & Service Management
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Product & Service setup and scheduling
Resource Management
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Resource & Facilities setup and scheduling
Leads Management
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Campaign & Sales activities setup & tracking
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Leads enquiry tracking
Supplier Management
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Supplier profile
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Supplier transaction & payment
System & User Management
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System configuration & setup
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User account setup
Management & Planning
Management Reporting
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Financial Reports
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Operations Reports
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Sales & Marketing Reports
Management Dashboard
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Real-time data analytics
Forecasting
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Via reports and dashboard trends and metrics
CalendarOne CRM Solution delivers the following benefits for you:
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Increase productivity
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Increase revenue
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Reduce cost
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Improve customer service
For more info and enquiry, please contact:
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Name: Mr Francis Choo
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Contact No : 9248-5655 (HP)
